Thursday 7 January 2016

Why Customers Should Buy from Your eCommerce Store?


Sales are something that you always want to get more and more. And not you should, more is less in sales, even sky is not the limit. But what if you are not even making your deserved number of sales? Nothing can be more vulnerable than this thing as it is pulverizing your desires to turn your bank account figures the way you want. But the real question that you are contending with is, why you are not selling?

The answer of this question does not really matters. The answer that can help you get of this situation is, how you can elevate number of your sales and how you are going to attract customers to buy your services. If you bear some strong reasons for which your users should buy your offerings, they will buy it. But for this make sure that your products appeal aloud to your visitors with your presentation. Beyond your marketing tactics, I provide you some major tips that you must scan to make your shoppers buy you. These are,

1. Website Gravity: Your website design and theme must be interactive, navigable, user friendly, fast and attractive so your visitors can feel delighted at your online store. A good user interface and user experience in your store drive your shoppers to buy products on your website. A bad user experience or irritating website design stuffed with annoying colors, graphics or images kill the shopping spirit of your visitors. Considering right technology to use is also necessary. 

2. Availability and Diversity: Providing a broad selection is a good way to become a hot favorite of your users. People like to see the variety of products as they cannot stick to same repetitive range of products seeing them again and again. When you will keep your store updated with latest trend running products, you will be in the vogue. Availability of a big selection also enables you to meet all the requirements of your customers.  

3. Puzzle Free Website: Your website should be easy to access, smooth to run and totally hassle free operation and should provide better search results as per the quires of your customers. At no place your users should feel lost or stuck. Prepare a better site-map and easily navigable sections on your website so visitors do not feel puzzled anywhere. A straight forward website doubles the chances of sales.     

4. Smart Site: If your website cannot run on a smart phone, then it cannot run in the market as well. A responsive version of your eCommerce website is a necessity in today’s era. As more than half of online shopping is done via mobile so it’s become very necessary to establish a responsive website that is open up to smart phones so your shoppers can shop as per their convenience. 

5. Product Point Presentation: The presentation of your products is a very important and creates a great impact upon your sales. Your product images should be clear, realistic and original. Putting a proper product description is very crucial and it must be up to the mark, short and sweet but it should convey a complete message and all its features. If you are dealing in technical products then try to upload your product videos to help your customer understand wisely so they can purchase.  

6. Smooth Getaway: The most important section of eCommerce website is checkout section as it the door for your sales. If your customers complete checkout process smoothly and easily, your revenues would be great. So try to keep your checkout process as quick, plain and calm, it will convert more sales for you. Monitoring your checkout pages with Google analytics will help you in making changes according to your customer choices so they can cherish it.    

7. Credibility & Paymentibility: The user will not buy anything from your online store until and unless they feel it secure and trustworthy. Empower your website with secured payment modes and make your website PCI compliance. Presenting your contact details and reviews as well as feedbacks of your previous customers also help your users to build some faith in you. Once they feel safe to deal with you, they will deliver you a lot of benefits.

8. Customer Support: Customer support is a big concern. If your consumers are facing any issue with your services or products and they don't find anyone who can help them, it damages your reputation. You can hire a customer support service or you can outsource this team also. If you will provide a good customer support and your users with live chats and 24 hour support, you will elevate your sales. Handling refunds and returns efficiently also build credibility for you.

9. Promotional Offers: Everyone wants to save money and they prefer to make purchases at minimum cost. Providing offers are a very tactical move because it attracts customers by showing them attractive discounts and special add ons. By providing such discounts and offers you just not attract customers but also create a brand value of your product. This strategy is capable enough of skyrocketing sales in no time.

After discussing this many points to give your customers a reason to buy your products and services, I expect some marginal improvements in your sales reports and your increased profits. If you want any further consultation on how to add shopping cart to your website that give sales or have any queries for you eCommerce Business consultants, then you can feel free to contact us.

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